Politique d’expédition
Where we deliver. United Kingdom and France.
Delivery time. Standard delivery is within 7 days. Our team will contact you before delivery to confirm the exact date and time. Where available, we can offer delivery as early as within 48 hours [state any extra cost/conditions].
Delivery cost. Calculated at checkout:
- UK: delivery is free across around 99% of areas; any exceptions are shown at checkout.
- France: delivery is calculated by postcode and shown at checkout.
Cash on delivery. Available on around 99% of products in the UK, and in selected areas of France (for example Île-de-France and others). You'll see at checkout whether cash on delivery is available for your address.
Deliveries to France — import charges. [CONFIRM AND EDIT THIS LINE.] Because orders are shipped from the UK, deliveries to France may be subject to import VAT and customs handling fees. State clearly whether these are [included in your price / arranged by us / payable by the customer on delivery], so customers are not surprised.
Damaged or lost deliveries. Please contact us within [X days] of delivery at connect@swedzo.com.